Privacy Policy
1. Data Controller & Corporate Contact Information
This Privacy Policy governs the collection, processing, retention, and protection of personal data across the AI Everything TalkShop (also referred to as TalkShop by AI Everything) mobile applications (iOS, iPadOS, macOS, and Android, Bundle ID: com.weaieverything.talkshop), web applications (https://weaieverything.com/ai-app and https://weaieverything.com/talkshop), voice and SMS receptionist lines, and consulting services operated by:
- Legal Entity / Publisher: AI Everything
- Texas Secretary of State File Number:
0804373547(Texas Form 503 DBA Filing No.15039425600001) - Registered Office & Mailing Address: 5900 Balcones Drive, STE 100, Austin, TX 78731
- Privacy & Support Email: hello@weaieverything.com
- Support Telephone: (713) 949-3069
2. Mandatory A2P 10DLC / CTIA SMS & Mobile Privacy Clause
Strict Non-Sharing of Mobile & SMS Opt-In Data:
"No mobile information or SMS opt-in consent data will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
When you opt in to receive automated or AI-assisted SMS/MMS text messages or voice calls from AI Everything, your phone number and opt-in records are used strictly to deliver the requested communications, appointment reminders, call summaries, and customer support. You may opt out of SMS messages at any time by replying STOP, or request assistance by replying HELP or emailing hello@weaieverything.com. Message and data rates may apply.
3. Categories of Personal Data We Collect
A. Account, Profile & Subscription Billing Data
- Account Identifiers: Name, business name, email address, business telephone number, and account preferences when you register for AI Everything TalkShop or submit an intake form.
- Subscription & Payment Processing: All in-app subscription transactions are processed directly by Apple App Store (StoreKit 2), Google Play Billing, or Stripe. AI Everything does not store raw full credit card numbers or CVV codes on its servers; we receive only tokenized subscription status, plan tier, transaction identifiers, and billing receipts.
B. Voice Call Audio, AI Transcripts, Caller ID & SMS Logs
- Inbound & Outbound Telephony Data: When callers interact with an AI Everything TalkShop phone number or our AI assistant ("Alex"), we process caller ID (ANI/DNIS), call timestamps, call duration, real-time audio streams, AI-generated call transcripts, structured lead summaries, and SMS/MMS message logs.
- Custom Business Instructions & Whisper Prompts: Business subscribers may configure custom greetings, FAQ instructions, live call whisper prompts, and webhook/CRM forwarding rules.
C. Device, Technical & Usage Telemetry
- App & Web Diagnostics: Device model, operating system version, push notification tokens (Apple PushKit VoIP / APNs and Firebase Cloud Messaging for incoming call alerts), IP address, browser user-agent, and crash/latency diagnostics used strictly to maintain call quality and service security.
4. Call Recording, AI Transcription & Live Call Monitoring Notice
How Calls Are Processed in Real Time: AI Everything TalkShop uses real-time speech-to-text transcription, large language model (LLM) response generation, neural text-to-speech synthesis, and live operator whisper/takeover streaming to answer calls and assist callers.
- Upfront Recording & AI Disclosure: Our own AI Everything phone lines announce at the start of the call that the caller is speaking with an automated AI assistant on a recorded line (e.g., "Hey! It's Alex, AI Everything's automated assistant on a recorded line—how's your day going?").
- Business Subscriber Configuration: Business subscribers using AI Everything TalkShop receive a pre-enabled default greeting that discloses AI assistance and call recording/monitoring. Business subscribers are solely responsible for maintaining compliant call-recording and two-party consent disclosures for their jurisdictions as detailed in our Terms of Service.
- No Training of Public Foundation Models on Private Call Logs: We do not sell your call recordings, transcripts, or business customer lists to data brokers or third-party marketers.
5. How We Use & Share Information (Service Providers / Subprocessors)
We process personal data solely to provide, secure, and improve AI Everything TalkShop and our custom AI consulting services:
- Telephony & Voice Infrastructure: Carriers and real-time voice/WebRTC infrastructure providers (such as Twilio, Telnyx, LiveKit, and Vapi) solely to route calls, audio streams, and SMS messages.
- AI Speech & Language Processing: Enterprise speech recognition, language inference, and voice synthesis APIs strictly to generate real-time responses and call summaries.
- Billing & App Distribution: Apple Inc., Google LLC, and Stripe, Inc. for subscription management and fraud prevention.
Zero Sale of Personal Information: AI Everything does not sell or "share" (for cross-context behavioral advertising) your personal information or mobile phone numbers.
6. Your Privacy Rights (CCPA / CPRA, Texas TDPSA & GDPR / UK)
Depending on your residency—including California (CCPA/CPRA), Texas (Texas Data Privacy and Security Act — TDPSA, Tex. Bus. & Com. Code Ch. 541), Virginia, Colorado, Connecticut, and the European Economic Area / United Kingdom (GDPR)—you have the right to:
- Access & Portability: Request confirmation of whether we process your personal data and obtain a portable copy of your data.
- Correction: Request correction of inaccurate personal data maintained in your account.
- Deletion (Right to Erasure): Request permanent deletion of your account, call recordings, transcripts, and personal data.
- Opt-Out of Automated Profiling / Targeted Advertising / Sale: While we do not sell personal data or engage in third-party targeted advertising, you may opt out of automated voice/SMS outreach at any time by replying STOP or contacting hello@weaieverything.com.
- Right to Appeal (Texas TDPSA): If we decline to take action on a privacy request within 45 days, you may appeal by emailing hello@weaieverything.com. If your appeal is denied, Texas residents may contact the Texas Attorney General at texasattorneygeneral.gov/consumer-protection.
7. Data Retention & Security
We retain account data while your account is active. Call audio recordings and AI transcripts are retained for 90 days by default (or shorter if deleted by the subscriber in the app) and are purged within 30 days of account deletion or a verified deletion request, except where billing records must be retained for tax and accounting compliance.
8. Account & Data Deletion Instructions (In-App & Web)
In compliance with Apple App Store Review Guideline 5.1.1(v) and the Google Play User Data Policy, you can permanently delete your AI Everything TalkShop account and all associated call recordings, transcripts, phone numbers, and personal data at any time through either method below:
- Instant In-App Deletion (iOS, Android & Web App): Open AI Everything TalkShop → tap Settings → Delete Account & Data (or tap Delete Account & Data inside the Subscription / Paywall sheet or footer) → confirm Permanent Account & Data Deletion. Your local session is wiped immediately and server-side transcripts/audio are scheduled for permanent purge within 30 days.
- Online Web Deletion Request (No Login Required): Submit the instant deletion form below or email hello@weaieverything.com with your account email or phone number.